cbr250's Privacy Policy
Your personal information is of the highest importance to us. This page describes in detail how cbr250 collects, stores, and protects your information.
cbr250 (hereinafter referred to as "we", "us", or "the platform") provides a safe and trusted online betting and gaming service for users in Bangladesh. This privacy policy describes what information we collect when you use the cbr250.cam website, why we collect it, how we use it, and how we keep it secure. By reading this policy, you will gain a clear understanding of your rights regarding your information.
By using cbr250's services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
Table of Contents
- 1. Types of Information Collected
- 2. How Information Is Collected
- 3. Purpose of Using Information
- 4. Sharing Information with Third Parties
- 5. Cookies and Tracking Technologies
- 6. Data Protection and Security
- 7. Data Retention Period
- 8. Your Rights
- 9. Protection of Minors' Information
- 10. Policy Changes
- 11. Contact
1 Types of Information Collected
cbr250 may collect two types of information from its users: information provided directly and information collected automatically.
a. Personally Identifiable Information (PII)
Information you provide during registration and account management may include:
- Full name and date of birth
- Email address and mobile number
- Home address and national ID details (for identity verification)
- Financial information such as bKash, Nagad, Rocket, or bank account numbers (for transaction processing)
- Password (stored in encrypted form)
b. Transaction-Related Information
Records of all financial activities including your deposit, withdrawal, and betting history are stored in our system. This is used to ensure security and meet regulatory requirements.
c. Automatically Collected Technical Information
- IP address and device identifier
- Browser type and operating system
- Session time, page visit history, and click data
- Referral source (where you came from when entering the site)
2 How Information Is Collected
cbr250 collects information in the following ways:
- Registration Form: You provide information directly when opening an account.
- Identity Verification (KYC): Verifying a user's identity may be required to ensure a safe environment on our platform.
- Payment Processing: During transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
- Customer Support Contact: Information provided when contacting us via live chat or email.
- Cookies and Session Tracking: Information collected automatically to improve your experience on the site.
We never collect your personal information from third-party sources without your permission.
3 Purpose of Using Information
cbr250 uses collected information for the following legitimate purposes:
a. Account Management and Service Delivery
Your information is used to create and manage your account, secure logins, process deposits and withdrawals, and provide bonuses and rewards.
b. Identity Verification and Fraud Prevention
Information is used to run the KYC verification process to keep our platform free from fraud, money laundering, and other illegal activities.
c. Improving Customer Service
Information is used to resolve your issues quickly, review service quality, and provide personalised support.
d. Ensuring Responsible Gaming
Information is used to analyse player gaming behaviour, identify problematic gambling tendencies, and apply necessary limits or provide support. Visit our Responsible Gaming page to learn more.
e. Marketing and Communications
With your consent, promotional offers, bonus updates, and important platform notifications may be sent. You can opt out of these communications at any time.
f. Technical Improvement
Anonymous statistical data is used to analyse the performance of cbr250's website and services and to improve the user experience.
4 Sharing Information with Third Parties
cbr250 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared with the following parties in specific circumstances:
a. Payment Processing Providers
The financial information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and banking partners is shared. These providers are governed by their own privacy policies.
b. Technology Service Providers
Necessary information may be shared with technology partners who operate site management, security, and customer service software. These partners may only use the information for contractually specified purposes.
c. Legal Obligations
Information may be provided to competent authorities in the case of court orders, government investigations, or legal requirements. In such cases, cbr250 will endeavour to notify you in advance where possible, unless prohibited by law.
d. Emergency Safety Situations
If it is believed that a user's life or safety is at risk, information may be shared with relevant authorities.
cbr250 never sells your information to marketing agencies, data brokers, or unauthorised third parties.
5 Cookies and Tracking Technologies
The cbr250 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
a. Essential Cookies
These cookies are essential for the basic functionality of the website, such as maintaining login sessions, security verification, and cart functionality. They cannot be disabled.
b. Functional Cookies
These cookies are used to remember your preferences (such as language settings) and to create a personalised experience for you.
c. Analytical Cookies
Anonymous statistics are collected to understand which parts of the site are used the most and where there is room for improvement. This information is not linked to any personal identification.
You can control or delete cookies through your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the website.
6 Data Protection and Security
cbr250 uses industry-standard security measures to protect your personal information. Our security practices include:
- SSL Encryption: All data transmissions are protected by SSL/TLS encryption, which prevents interception by third parties.
- Password Hashing: Your password is never stored in plain text — it is always transformed using a strong hashing algorithm.
- Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
- Restricted Access Policy: Only authorised staff can access the information they need.
- Regular Security Audits: Our systems undergo regular security testing.
- Data Centre Security: Data centre security is maintained at both the physical and digital level.
While we are committed to ensuring the highest level of security, it is not possible to guarantee 100% security on the internet. You are encouraged to use a strong password and not share your login details with anyone.
7 Data Retention Period
cbr250 retains your information only for as long as it is needed for the relevant purpose. The key factors in determining retention periods are:
a. Active Accounts
Your information will be retained for as long as your cbr250 account remains active. This helps ensure you continue to receive quality service.
b. After Account Closure
Even after your account is closed, certain information must be retained for a specified period due to legal, regulatory, and fraud prevention obligations.
c. Transaction Records
Transaction history may need to be retained for an extended period to comply with financial regulations.
Once the defined retention period has ended, your information is securely deleted or anonymised.
8 Your Rights
As a cbr250 user, you have the following rights regarding your information:
a. Right to Access Information
You may request to know what information we hold about you. We will provide this information within a reasonable time.
b. Right to Correct Information
If the information stored about you is incorrect or incomplete, you may request that it be corrected. You can also update much of your information yourself in your account settings.
c. Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may not be deleted due to legal obligations.
d. Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted, such as while a dispute about the accuracy of the information is ongoing.
e. Right to Opt Out of Marketing Communications
You may unsubscribe from promotional emails or notifications at any time. Only important account-related communications will continue.
To exercise any of the above rights, please contact our customer support via live chat or email.
9 Protection of Minors' Information
cbr250 strictly prohibits participation by anyone under the age of 21. Our platform is designed for adults only, and we never intentionally collect information from minors.
If we become aware that a user is under the age of 21, we will immediately close that account and delete the associated information.
If you believe a minor is illegally using our platform, please notify us immediately.
10 Policy Changes
cbr250 may update this privacy policy from time to time. For any significant changes to the policy:
- A notice will be clearly published on the website.
- The date of the change will be noted in the "Last Updated" section at the top of this page.
- Registered users may be notified by email.
If you continue to use cbr250 after the changes, you are considered to have accepted the updated policy. It is therefore recommended that you review this page regularly.
11 Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Support in Bengali is available 24/7
We try to respond to all valid requests as quickly as possible.
Have more questions?
Our 24/7 live chat is always ready. Speak with us directly for any privacy-related concerns, or email us at: [email protected]